The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Off-site car park
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
Smoking allowed in designated areas
Wi-Fi
Free parking
Off-site car park
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Billiard tables
Sports trainer
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Shops/Commercial services
Dining
In-room breakfast
Restaurant
Snack bar
Packed lunches
Business
Fax/Photocopying
Children
Cots
Spa & Leisure
Outdoor swimming pool
Beach umbrellas
Sun loungers
Garden area
Spa & wellness centre
Sauna
Steam room
Massage
Open-air bath
Room features
Air conditioning
Soundproofed rooms
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Washing machine
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
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Location
Salahuddin Street,
Dubai,
United Arab Emirates,
Dubai
Map view
street view
Salahuddin Street,
Dubai,
United Arab Emirates,
Dubai
City landmarks
Museum
Dubai Museum
2.7
km
Dubai - United Arab Emirates
Al Fahidi Historical Neighbourhood
2.4
km
Al Maktoum Road Intersection of D89 and Umm Hurrair Rd
Deira Clocktower
1.6
km
Southern side of Dubai Creek
Bur Dubai Abra Dock
2.1
km
Mall
Al Ghurair Center
660 m
Gallery
XVA Gallery
2.4
km
Baniyas Rd
National Bank of Dubai
1.4
km
Museum
Coffee Museum
2.4
km
Omar Bin Al Khattab Rd Deira
Swissotel Spa and Sports
650 m
Fish Roundabout
630 m
Twin Towers Shopping Centre
1.8
km
Aquarium
Dubai Dolphinarium
4.0
km
Mall
Deira
740 m
House 26
Sheikh Mohammed Centre for Cultural Understanding
2.3
km
Gallery
Majlis Gallery
2.4
km
M04
Hummer Desert Safari Dubai
670 m
Al Zahra Mosque
610 m
Hamda bint Mohammed Mosque
610 m
Gargash Mosque
660 m
Bateaux Dubai
1.9
km
Mosque
Al Ghurair Mosque
700 m
Bilal bin Rabah Mosque
720 m
Ahmed bin Sultan bin Saleem Mosque
790 m
Dubai Creek
2.8
km
Museum
Museum of Illusions
3.7
km
Nearby
novo cinema al gurair mall
320 m
Mall
Al Reef Mall مركز الريف
320 m
Masjid Salman Al Farsi
410 m
Hashimi Mosque
470 m
Mosque
Salman al Farsi
600 m
Restaurants
Soy & Pepper
210 m
110 108 Road
Reem Al Bawadi
170 m
157 108 Road
Dome Cafe
450 m
Salah Eldin St Reef Mall
Gloria Jean's Coffees
430 m
Muraqqabat Salahuddin Rd
Barrio Fiesta
130 m
Al Muraqqabat Al Muraqqabat Rd Ground Floor
Haveli
300 m
Salahuddin Rd 2nd Floor Reef Mall
Intromoros
200 m
161 108 Road
Sonamu
320 m
Mezzanine Floor
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Great location
Spacious rooms
Expensive dining
Inexperienced staff in cooking
7.4/10
Very good
Rooms
7.7
Location
8.6
Service
7.6
Dining
5.9
Guest reviews
7.4/10
based on 18 reviews
7.8
7.8/10 based on 4978 reviews
Scott
United States,
March
2024
6.8/10
My stay at the hotel had its highs and lows. The rooms were very spacious and comfortable, but unfortunately not well maintained, with some equipment hardly working. The noise near the room during our sleeping time was a downside, although the availability of the balcony was a pleasant surprise after some confusion about regulations.
Rooms
6.0
The rooms were spacious and comfortable but not well-maintained.
Service
7.0
The service was overall good, especially with Mr Abdul at reception and the daily housekeeping by Mr Ashok. However, some staff members were too aggressive with visitors.
Location
9.0
The hotel's location was great, very close to the metro station, making it easy to travel. It was accessible to supermarkets, ATMs, shopping malls, metro stations, and restaurants.
Dining
5.0
The dining experience had limited choices, and the food quality was poor. I even had to request a simple omelet for my kids.
Facilities
8.0
The hotel offers a variety of services, from room service to car hire, making it convenient for guests.
Robert
United States,
March
2024
8.2/10
My stay at the hotel was wonderful. The rooms were comfortable and clean, and the location was great with easy access to the metro station right opposite the hotel. The staff was friendly and helpful. However, the dining options were not that good.
Rooms
9.0
The one-bedroom was comfortable and clean, very spacious, and the pool was enjoyable.
Service
8.0
The staff were friendly and helpful, but some lacked experience in cooking certain dishes.
Location
10.0
The hotel is perfectly located near the main shopping area, Metro station, and opposite Reef Mall.
Dining
5.0
The dining experience was not that good and a bit expensive.
Facilities
9.0
The hotel is equipped with useful amenities like room service, laundry, and shuttle services.
Great location
Expensive dining
Anna
United Kingdom,
February
2024
8.6/10
The hotel is conveniently located near a metro station, shopping malls, and supermarkets, offering spacious and comfortable rooms that were perfect for our family. The service was exceptional, with a very welcoming and accommodating staff. The location was excellent, with easy access to transportation and shopping options. The dining experience was a bit limited, but overall satisfactory.
Rooms
9.0
The rooms are large and include a kitchen, living room, and bedroom in one, making it very comfortable for our family.
Service
9.0
The service was wonderful, very welcoming, polite, and accommodating with a reasonable level of empathy.
Location
10.0
The hotel's location is just about perfect, near the metro, mall, and restaurants, with convenient access to shopping outlets and transportation options.
Dining
7.0
The dining options were okay but slightly limited.
Facilities
8.0
The hotel offers various services like room service, car hire, laundry, and more to enhance the guest experience.
Convenient location
Limited dining
Jamie
United Kingdom,
February
2024
8.0/10
I had a mixed experience at the hotel. While the rooms were spacious and well-furnished, the check-in process was delayed, and there were some issues with the charges calculation. The amenities in the room were great, but the lack of basic kitchen supplies was a downside. However, the location was excellent with easy access to transport options and a supermarket nearby.
Rooms
7.0
The room was large and well furnished, equipped with a washing machine, kitchen, living room, and multiple televisions. However, it wasn't ready at the time of my arrival, and there were discrepancies in the charges.
Service
9.0
The service was very prompt and helpful. The staff, especially Mr Berto, Mr Hira, and Mr Pandey, were accommodating and friendly, making my stay pleasant.
Location
9.0
The location was perfect, right next to the metro with easy access to buses and taxis. The property also offered great facilities like a heated pool, gym, steam room, and sauna.
Dining
7.0
I dined at the adjacent Ramada hotel, which offered a nice experience with easy access just a minute's walk away. However, the dining options were limited and slightly overpriced.
Facilities
8.0
The facilities were excellent, with a well-equipped gym, heated pool, and other amenities enhancing my stay.
Jason
United Kingdom,
February
2024
7.8/10
My stay at the hotel was quite pleasant overall. The rooms had useful amenities like a microwave, fridge freezer, washing machine, and a cooker, although they seemed a bit dated. The service was friendly and welcoming, with staff eager to assist, although not overly chatty. The location was convenient, with malls and the metro station nearby, making it easy to get around. The dining options were satisfactory but somewhat limited. The hotel offered decent facilities that met my needs.
Rooms
8.0
The room I stayed in was comfortable, with all the necessary amenities such as a microwave, fridge freezer, washing machine, and a cooker. However, the decor seemed a bit outdated.
Service
8.0
The service staff were wonderful, very welcoming, and polite, always ready to assist. They provided courteous service, although they could have been a bit more interactive.
Location
9.0
The hotel's location was just about perfect, with malls and the metro station within walking distance. The staff, including the manager and various team members, were respectful and kind, ensuring a pleasant stay.
Dining
7.0
The dining experience was basic but met our needs adequately. However, the options were somewhat limited, and the prices were a bit on the higher side.
Facilities
7.0
The hotel provided the necessary facilities for a comfortable stay, though they were not particularly outstanding.
Great location
Limited dining options
William
United Kingdom,
January
2024
8.4/10
The hotel offers a pleasant stay with clean rooms and great service. The location is convenient, especially for Metro access. The dining experience is decent, and the facilities are satisfactory.
Rooms
8.0
The room fulfilled all our requirements for a comfortable short stay, and the large window near the swimming pool was a nice touch.
Service
9.0
The service was exceptional, with fast and friendly assistance, including early check-in by the Reception Manager, making us feel comfortable and satisfied.
Location
9.0
The location is excellent, with convenient access to the Metro right at the doorstep, ideal for exploring Dubai easily.
Dining
8.0
The dining experience, especially at the sister property with breakfast, exceeded expectations, offering good value for money.
Facilities
8.0
The facilities were well-maintained, providing a pleasant overall experience for guests.
Mary
United Kingdom,
January
2024
7.0/10
The hotel offers spacious, clean rooms equipped with all necessary amenities for a family with a toddler, like a kitchenette, washing machine, fridge, and freezer. The location is perfect, just a few minutes away from the Dubai Metro, making it convenient for exploring the city. However, there were service issues with additional charges for short distances and lack of proactive communication about nearby construction works.
Rooms
8.0
The interconnected rooms were very spacious, clean, and accommodating for our family needs. The proximity to the metro was a huge plus.
Service
6.0
The service could be more accommodating, especially in terms of communication about ongoing construction works and additional charges for short distances.
Location
9.0
The superb location near the Dubai Metro and a bustling commercial area made it convenient for accessing transportation and stores.
Dining
5.0
The dining options were limited and did not meet expectations based on the price paid for the stay.
Facilities
7.0
The facilities were adequate, but there were no specific comments provided.
Derek
United Kingdom,
September
2023
7.6/10
I had a great stay at this hotel! The room was nice and comfortable, and the location was very convenient with easy access to shopping areas and public transport. The service was excellent, though I encountered one staff member who seemed a bit moody. The dining experience was plain, and the room lacked basic kitchen supplies. Overall, a good choice for a stay.
Rooms
7.0
The room was nice and comfortable, but lacked basic kitchen supplies like dishwashing liquid and tea towels.
Service
8.0
The service was excellent and accessible, although one staff member seemed to have a permanent 'I hate my job' expression.
Location
9.0
The location was awesome, near the metro station, shopping malls, and supermarkets, making it very convenient.
Dining
6.0
The dining experience was too plain, and the restaurant attendants were not very engaging.
Facilities
8.0
The hotel had a variety of facilities like room service, housekeeping, and shuttle services available.
Doris
United Kingdom,
July
2023
8.0/10
The hotel offers a cozy and spacious stay with clean rooms and a great location just opposite a metro station. The staff is warm and welcoming, although the dining options might be a bit lacking. Overall, a convenient and comfortable choice for travelers.
Rooms
9.0
The room was very clean, spacious, and cozy.
Service
9.0
The service was excellent, especially from the front desk staff who were warm and welcoming.
Location
8.0
The hotel is in a great location, very accessible with a metro station opposite, making it convenient for exploring the city.
Dining
6.0
The dining options were somewhat limited and could be improved.
Facilities
8.0
The facilities provided were perfect for the metro service and nearby shops, making the stay quite comfortable.
Jim
United Kingdom,
July
2023
7.4/10
The hotel had both positive and negative aspects. The rooms were spacious and good, but unfortunately, even though they were supposed to be non-smoking, they were quite smoky. The location was perfect, right next to the metro with convenient access to transportation, featuring facilities like a heated pool and a fully equipped gym. When it comes to dining, there were mixed experiences with some heavenly meals and others that were not up to standard.
Rooms
7.0
The rooms were good and spacious but had a smoky smell despite being non-smoking.
Service
6.0
Location
9.0
The location was perfect, right next to the metro with fantastic facilities like a heated pool and a fully equipped gym.
Dining
7.0
The dining experience varied, with some heavenly meals and others that were not up to standard.
Facilities
8.0
The hotel offered great facilities like a heated pool and a fully equipped gym.
Chris
United Kingdom,
July
2023
7.0/10
The hotel is ideally located near Reef Mall with plenty of supermarkets nearby and features good parking facilities. The rooms, while comfortable, had a strong odor issue that required air freshener. The staff was friendly and helpful, but there were delays due to limited reception handling capacity. The dining experience could improve with more variety over extended stays, but the homemade biscuits were a nice touch.
Rooms
7.0
The rooms were comfortable, but there was a noticeable odor issue that required air freshener.
Service
7.0
The staff were friendly and accommodating, but there were delays due to reception capacity issues.
Location
8.0
The hotel's location near Reef Mall and with easy access to supermarkets is very convenient for guests.
Dining
6.0
The dining experience was satisfactory, but more variety could enhance longer stays.
Facilities
7.0
The hotel offers good parking facilities and fast WiFi, but the odor issue in the rooms detracts from the overall experience.
David
United States,
June
2023
8.0/10
Staying at Star Metro apartment was a wonderful experience overall. The rooms were large, the bed was very comfortable, and the city view was stunning. The service was friendly and helpful, making my stay pleasant. The location was convenient, close to metro stations and shopping areas. However, the dining experience had some issues, and the chairs were not very comfortable.
Rooms
9.0
The one-bedroom apartment at Star Metro was spacious with an excellent city view.
Service
8.0
The staff at Star Metro were very friendly and helpful.
Location
9.0
The hotel's location near the metro station and shopping areas was very convenient.
Dining
6.0
The dining experience could be improved, with some issues in the nearby restaurant at Ramada.
Facilities
Star Metro offers a variety of services and facilities that add to the overall convenience of the stay.
Victoria
United Kingdom,
May
2023
5.0/10
My stay at the hotel had its ups and downs. The rooms were a bit outdated and needed a total upgrade to match the Deluxe Room standard. However, the view from the room of Reef Mall and Emirate towers in the distance was pleasant and matched the pictures we saw when booking.
Rooms
5.0
The rooms were in need of upgrading but offered a nice view of the surroundings.
Service
7.0
The service was a mix of experiences. While most of the staff seemed to have an attitude problem, there were shining stars like Mr Chamika, the Sri Lankan lady at the front desk, and the kind Nepali boy who took care of our room daily.
Location
6.0
The hotel's location was convenient, being near metros and providing easy access for a business visit to Dubai. The continuous water leakage issue from the water heater in the bathroom was a downside.
Dining
5.0
The dining options were mediocre and lacked variety, especially for guests from diverse cultural backgrounds. We had a better deal with the dining when compared to Booking, but the inability to cancel or get a refund was a disappointment.
Facilities
5.0
The hotel lacked modern bathroom appliances and needed improvements in the dining options for a better experience.
Helpful staff
Outdated rooms
Frank
United States,
May
2023
5.6/10
My stay was a mix of positives and negatives. The rooms were spacious, clean, and comfortable. However, there were issues with the initial balcony access confusion. The service, especially from Miss Mardalyn, left much to be desired with unprofessionalism across various departments. The location was convenient with access to public transportation and nearby amenities, but not ideal for tourists. The dining experience was lacking with poor quality food despite the absence of complimentary breakfast. The facilities were decent but with room for improvement.
Rooms
8.0
The rooms were spacious, very clean, and very comfortable, equipped with a kitchenette, washing machine, fridge, and freezer for a pleasant 8-day stay.
Service
5.0
The service, including housekeeping and bell boys, was unprofessional, detracting from the overall experience.
Location
6.0
The location was convenient, next to the metro station and with easy access to buses and taxis. However, not the best for tourists.
Dining
5.0
The dining experience was poor with disappointing food quality, especially without complimentary breakfast.
Facilities
7.0
The facilities were decent overall, but there is room for improvement compared to the competition.
Jack
United Kingdom,
May
2023
8.2/10
I stayed in a lovely hotel with comfortable and clean rooms equipped with a fabulous kitchen. The service was friendly and helpful, making my stay pleasant. The location was perfect with easy access to Asian foods and shopping centers. The dining experience was nice at a nearby restaurant, although some improvements could be made. Overall, a great value for money stay.
Rooms
8.0
The rooms were comfortable and clean, with a fabulous kitchen equipped with ample cookware. The room size was nice and big with a washing machine and a large refrigerator.
Service
9.0
The service was friendly and very helpful, creating a welcoming atmosphere.
Location
9.0
The location was perfect, with easy access to Asian foods, shopping centers, and a strategic metro station.
Dining
7.0
The dining experience was nice at a nearby restaurant, just a minute's walk from the hotel.
Facilities
8.0
The hotel offered a good range of facilities that enhanced my stay.